— Client Experiences —
What clients say about working with us
Honest accounts from people who have been through the process — in their own words, without embellishment.
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Projects completed
4.8
Average satisfaction
8
Years in practice
73%
Return or referred clients
— What Clients Say —
Client testimonials
Haziq Yusuf
Mont Kiara, Kuala Lumpur
"We engaged Cove & Detail for the Design Manuscript for our condominium in Mont Kiara. What stood out was that Siti actually listened during the briefing — she caught a few things about how we use the living room that we had not articulated ourselves. The 3D visualisations were detailed enough that we felt confident approving materials without second-guessing. The finished space looks largely as presented, which is more than I expected."
March 2025 · Design Manuscript
Tiffany Wong
Bangsar, Kuala Lumpur
"I came to them with a Bangsar terrace house and a fairly vague sense of what I wanted. The Opening Chapter Consultation was genuinely useful — it helped me understand what was actually achievable in the space and in what order things should happen. We went on to do the full manuscript and construction oversight. The project took longer than I had hoped but that was down to contractor availability, not the design side. The attention throughout was consistent."
February 2025 · Full Package
Razif Mokhtar
Petaling Jaya, Selangor
"Reasonable people to work with. The specification document was thorough — our contractor commented that it was the clearest brief he had received from a designer. There was one revision session where I felt the direction was not quite right, and Siti reworked it substantially rather than making minor adjustments. That responsiveness was appreciated. Timeline was as agreed."
January 2025 · Design Manuscript
Lim Kar Eng
Damansara Heights, KL
"We had a pre-war bungalow that had been through several rounds of ill-considered renovation. Cove & Detail was the only studio we spoke to that seemed to actually understand what the building was — its period, its proportions, what it had been before. The approach was careful without being precious about it. Practical suggestions alongside the considered ones. We are very satisfied with the outcome."
March 2025 · Editorial Execution
Nurul Rahimah
Setia Alam, Shah Alam
"I was hesitant about engaging a designer — I had heard accounts of processes where the client feels sidelined. This was different. My preferences were taken seriously from the beginning, and I was kept in the picture throughout without being overwhelmed. The consultation alone gave me clarity I had not been able to get elsewhere. I came back six months later for the full manuscript."
February 2025 · Consultation + Manuscript
Arjun Pillai
Bukit Damansara, KL
"Good experience overall. The Editorial Execution service was particularly valuable — knowing there was someone on site checking quality at each stage gave us peace of mind during a renovation we found quite stressful. There were a few minor items that needed adjustment at handover, all of which were addressed without difficulty. Would engage them again for our next project."
April 2025 · Editorial Execution
— Case Studies —
Projects in depth
Challenge
Ampang: 1960s bungalow, three generations of alteration
A family home in Ampang had been extended and modified across several decades, resulting in a house that worked poorly as a whole — inconsistent floor levels, disconnected rooms, materials that clashed without logic. The family wanted to renovate without losing the building's original character.
Our approach
Reading the layers before resolving them
Rather than treating each problem separately, we mapped the building's spatial history to understand which modifications had created the most difficulty. The design manuscript proposed selective removal of two later additions, returning the central living space to its original proportions, and introducing a consistent material language that acknowledged both the 1960s structure and contemporary needs.
Outcome
A coherent home that held its history
The renovation was completed over fourteen weeks. The living and dining area was substantially enlarged by removing a later infill wall, natural light increased significantly in the central zone, and the material palette brought a legibility the house had lacked. The family reported the space felt settled in a way it had not before.
Duration: 14 weeks · Services: Full Manuscript + Execution
Challenge
KLCC: 48th floor unit, spectacular views poorly used
A high-rise condominium with exceptional views across the city centre had been furnished in a way that competed with the outlook rather than complementing it. The client, recently returned from abroad, wanted the space to feel genuinely like home rather than a serviced apartment.
Our approach
Pulling attention toward the view, not away from it
The design manuscript addressed furniture scale and arrangement, lighting choreography, and material selections that worked at the scale of the view rather than against it. Muted, warm tones for walls and upholstery; restrained window treatments; lighting designed for evening use when the cityscape is at its most compelling.
Outcome
A space that changes character by time of day
The revised space required no structural work — the changes were in arrangement, lighting, and material selection. The client commented that the apartment felt qualitatively different at dusk, which had been the primary aim. Project completed in nine weeks from brief to final styling.
Duration: 9 weeks · Services: Design Manuscript
Challenge
Bukit Bintang: Shophouse conversion to creative studio
A two-storey pre-war shophouse in Bukit Bintang was being converted to a creative studio and client-meeting space for a small architecture practice. The brief balanced heritage character with professional functionality — and a limited budget.
Our approach
Working with the building rather than imposing on it
Rather than disguising the shophouse structure, the design used original floor tiles, exposed timber beams, and the characteristic light well as design assets. New interventions — workstations, a meeting table, built-in storage — were specified in materials that complemented rather than competed with the existing fabric.
Outcome
A working studio with a distinctive sense of place
The project was completed within budget. The client reported that the space had become a useful conversation piece with new clients — the heritage fabric made the studio feel rooted in its context in a way that a generic fit-out would not have. Shortlisted for the MIID Heritage Adaptation category in 2023.
Duration: 11 weeks · Services: Full Package
— Credentials —
Professional standing
MIID Member
Registered with the Malaysia Institute of Interior Designers, maintaining active CPD requirements
Degree-qualified team
Principal designer holds a Bachelor of Architecture from UTM; design staff trained in interior design and spatial visualisation
Professional indemnity
All projects are covered by professional indemnity insurance. Documentation and client data are held securely
— Your Turn —
Ready to talk about your space?
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